Checkout problems

[rycalifornia]

I'm looking to buy the ASUS G74SX-XR1 and I'm confused by the last page of the order confirmation.

This model offers two redeemable codes to enter... "freeship" and "cashrebate" Whenever I try to enter one it erases the discount of the other. Is this an either/or deal? If so shouldn't that be more clear since it seems to offer both free shipping AND 3% off?

Also the final page of the confirmation won't show an order total. It shows the cost and the one discount, but leaves out a bottom line total. Is there something I'm missing?

[Maverick494]

Can I use multiple discounts or coupon codes on an order?

Customers are welcome to pick which coupon will save them the most. Customers may use our cash discount in combination with other sales promotions offered. When using other discounts/promotions with our cash discount, the cash discount is 2%. Outside of this Xotic PC allows one coupon/discount per order. For more information on qualified payment methods for use with our cash discount please go to our payment information page here.Any discounts outside of our cash discount can not be combined with with a price match.

Coupon codes are offered on select models and only available on models they are directly advertised on.



straight from the FAQ

[powerpack]

So it looks like the automated checkout is having trouble doing both. Call Xotic and they can give you the free shipping and 2% cash discount.

[Maverick494]

So it looks like the automated checkout is having trouble doing both. Call Xotic and they can give you the free shipping and 2% cash discount.

yep, always has. You have to put the second code in an email to the sales department in the notes section. I had the same issue.

[JP@XoticPC]

Thanks for posting this thread. Just for a little more info for any potential Xotic PC customers, if you're trying to use two coupon codes at the same time, you can put one in the redeem box, and the other into the comments box. All orders are manually reviewed by our billing department before payment processing.

I believe our FAQ said this at one time. I'll have to get that updated on our webpage.