Asus G73JH-B1 removed?

[Barna Biro]

Can anyone tell me why the G73JH-B1 got removed from the list of laptops that one can buy? What's the reason behind this decision?

[Justin@XoticPC]

It is no longer available from ASUS.

[Barna Biro]

It is no longer available from ASUS.
Ohh... I didn't know that. :) Thanks for the fast reply!

[Jerry Seinfeld]

Hi all,

First time XoticPC shopper here.

I was choosing between G73JH-B1 & the G73JW-A1. After some reading, I picked the G73JH-B1.

Here is my story:

11-15-2010 (Mon) // Placed order
11-16-2010 (Tue) // Got e-mail confirmation. Pending for payment.
11-18-2010 (Thu) // Wired payment.
11-23-2010 (Tue) // Got e-mail about XoticPC has received the $$, yet G73JH-B1 is out of stock.

As a customer, I got no need to know how a company processes the order internally, but:
- how could you accept an order when you didn't have the product in stock?

- why sent an order confirmation if you didn't have the product in stock?

- couldn't XoticPC e-mail a notice about a product being unavailable, before I wired the payment?

It would be a hassle now to ask for refund:
- which side is going to pay for the bank fees for those wire transfers?
- now is probably too late to purchase from the other vendors, yet back then some of them might have it in stock.

This experience reminds me of this:
http://www.youtube.com/watch?v=HWTMa76BzH0

I guess I should just blame ASUS? http://img638.imageshack.us/img638/4449/kill2.gif
___________________________

*Update - 11/25/2010 (Thu)

Checked with few other vendors, and they got the G73JH-B1 in stock.

Just sent a request to XoticPC for getting refund. I doubt it will be smooth, as I demand them to pay me back the wire transfer, which is $35 + $26.
(I honestly don't see how it should be my responsibility, as XoticPC failed to fulfill the accepted order)

Will see how XoticPC handles it.

[firstwardo]

So only JW variants are available? :(

[powerpack]

Looks like they ran out of 5870's. If you really want one call Xotic call and let them know there might be a few misplaced in the supply chain or one might pop back in.

[Jerry Seinfeld]

An update of my story

I decided to take a loss on the $60 wire fee, and order the G73JH-B1 from a different vendor while they still had it:

11/27/2010 (Sat) // I sent cancellation request to < cancel@xoticpc.com >
11/30/2010 (Tue) // Got e-mail confirmation on my request
12/04/2010 (Sat) // Got my refund check

To be fair, the sales advisor has been wonderful. He responded to all my e-mails promptly, with informative answers and a professional manner. Thanks again.

[Pawlement]

I just noticed the B1's page returning.

Is it back in stock?