View Full Version : 5791 dvd/cd problems

07-02-2008, 11:27 AM
Justin or tech,
My DVD writer takes between 45-60 minutes to burn a 4.7 gig dvd disk. The software even reports it to be burning at max speed, yet it really slow. The drive was exceptionally slow from the get go when I originally purchased my 5791. It does seem to be getting even slower, is there a way I can pull the drive out return it for testing and or replacement?


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07-02-2008, 11:40 AM
I’m sorry to hear that you are having problems with the notebook. I would recommend contacting technical support at 1-(800) 741-2219 (9AM - 5PM PST)

07-02-2008, 12:52 PM
Were you burning a data disk or a video disk? Video disks usually take a while, due to formating, encoding, etc.